Introduction

"An investment in knowledge always pays the best interest."

So said 18th Century Statesman Benjamin Franklin. What Franklin could not possibly have foreseen at the time was how relevant these words would become in the age of the information economy.

The ubiquitous challenge for business and government today is to manage knowledge requirements in an efficient and effective way.

Smart organisations have come to appreciate that this can be best achieved by focussing internal resources on core business issues and harnessing external specialists to provide non-core expertise.

But this approach has not always realised the desired outcomes:- In the absence of in-house expertise, many organisations have come to rely heavily on product and service providers to tell them what their needs are and how they can best be met. The conflicts of interest and service delivery problems which can flow from such reliance are, by now, well understood.

Passmore Duff's reason for being is to provide organisations with the expertise they need in order to manage their security and critical incident risks.

We provide value to our clients by objectively determining their needs and putting in place the most appropriate mix of solutions to support organisational objectives.

And because we are free to source solutions from the entire supplier marketplace (a marketplace which we intimately understand) we can create tailored packages for our clients which utilise best of breed suppliers and provide excellent value.

Bottom line:- PASSMORE DUFF services leave organisations free to confidently pursue their core business without the distractions and inefficiencies typically associated with either attempting to manage security or critical incident risks by themselves or relying too heavily on suppliers of products and services for advice.

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Our Services

Passmore Duff provides an integrated suite of knowledge based services to its clients. PASSMORE DUFF services align with the risk management cycle and involve the following core activities:-

• Training - Particularly highly efficient computer based safety and security training.
• Advice - Regarding each client's security and critical incident risk profile and needs.
• Solutions - Provided by best of breed suppliers, independently vetted by Passmore Duff.

now to arrange an obligation free initial consultation to see how we can assist your organisation to better manage security and critical incident risks.

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Our Clients

Banking & Financial Services	Events & Entertainment
Education	Insurance
Resources	Maritime
Pharmaceuticals	Transportation
Public Administration	Utilities
Hospitality & Tourism	Legal Services

Client Feedback (pdf)

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Our Team

Passmore Duff has developed a unique team of experienced and highly qualified risk advisers to deal with your every security and critical incident risk management need.

The team includes a core group of expert advisers with a broad range of risk management skills and experience as well as a cadre of specialists with very specific skill sets which can be deployed on projects as required (for example to deal with technical and communications security matters).

Sometimes a high level of expertise and capability can bring with it an air of preciousness - even arrogance when it comes to serving clients. Not at Passmore Duff:- A core value of our firm is, and always has been, client focus. And everyone on our team from our senior partners to our support staff is appointed not only for their competence but because they value providing excellent service to our clients.

More information about our team members is available to pre-qualified parties on request.

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Our Commitment

Passmore Duff's commitment is simply to provide client organisations with excellent knowledge based services in the field of security and critical incident risk management.

A key factor underpinning the company's success is a high rate of repeat business. Client feedback indicates that this is due to the firm's expertise and focus on delivering products and services which align with the needs of each business they serve.

Passmore Duff believes that its success is also due to something which doesn't appear on the balance sheet. Since the firm's inception Passmore Duff has consistently taken the time to "put something back", particularly in terms of the professional development of our industry.

Passmore Duff has been active in supporting development of the industry's rising stars through an ongoing commitment to the Australian Centre for Security Research, University of Western Sydney. The firm provides lecturing staff to the University, helps with curriculum development and annually sponsors the PASSMORE DUFF Award for Best Student in the University's Security Studies Program.

Passmore Duff personnel have also participated on government advisory committees dealing with industry regulation and have been invited to address parliamentary and visiting foreign delegates on industry regulation.

The team regularly provides pro-bono speakers at industry seminars and conferences and frequently contributes to industry journals. And they also provide sponsorship to a victims of crime advocacy group.

Passmore Duff is an active member of key industry associations, including the Australian Security Industry Association Limited (ASIAL) and one of its senior partners is a member elected Director of that association.

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Why Passmore Duff?...Ten Good Reasons

PASSMORE DUFF is:-

1. Trusted

Many blue chip organisations trust Passmore Duff to advise them on their security and critical incident risk management issues.
2. Experienced

We have substantial operating experience having provided advice to numerous corporations and government sector agencies over many years.
3. Qualified

Our team of licensed advisers possesses relevant industry, graduate and post graduate qualifications.
4. Expert

Our substantial expertise is widely recognised. Which is why we are regularly called upon to provide expert reports in litigious matters.
5. Independent

We are independent of any other supplier of security products or services and able to source the best solutions from within the supplier marketplace. When we advise you, it is your interests that we have in mind.
6. Reliable

Passmore Duff prides itself on delivering high quality advice and training on time and on budget. If you have not already done so, please check out these samples of Client Feedback (pdf).
7. Discrete

Loose lips (and stolen lap-tops) can sink your business interests. So we have a comprehensive range of measures in place to protect your valuable information.
8. Respected

Even by our peers. Which is why we have won a coveted industry award for excellence.
9. Focussed

On the needs of our clients that is! We are constantly striving for ways to serve our clients more efficiently and effectively.
10. Practical

We appreciate that security and critical incident risk management initiatives exist to help organisations meet their business objectives. So we work with organisations to develop practical solutions which are aligned with their business needs.

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PASSMORE DUFF Corporate Risk Center

Visitors

1. Take a Computer Based Safety & Security Training Tour

If you have staff who may be exposed to the risk of robbery or violence at work you can take a brief tour of a PASSMORE DUFF training program. You will receive a brief outline of the program and learn how it can benefit both you and your employees.
2. Purchase Safety & Security Training Online with Confidence

If you want to purchase a PASSMORE DUFF training program you can do so immediately with your credit card via an SSL link from this site (or by fax or phone if you desire). All purchases are subject to a fourteen day money back guarantee (with the exception of postage and handling costs) so you can evaluate training programs with confidence.  
3. Check out our E-News Releases

You can stay at the cutting edge of developments both within our company and regarding current security and critical incident risk management issues by adding this site to your favourites folder. You might be surprised, perhaps even delighted, by what you learn!

Clients

1. Assess and Reinforce Staff Learning Online

When you purchase any PASSMORE DUFF Computer Based Training Programs you are automatically entitled to enrol each of your staff licensed to use the program once in the associated Online Quiz. You can also access the Quiz Center and monitor their results using your administrator password. When your staff successfully complete a quiz they will be able to print out their own results and a personalised certificate - providing an immediate and positive reinforcement of their learning! All of these value-adding benefits are included in the one low price of a PASSMORE DUFF training program.
2. Visit Our Client Resource Center

If you are an existing client you are entitled to access our Online Client Resource Center. (Please e-mail us for your password if you don't have one). There you will find an ever-expanding body of information, which can raise awareness of important issues and assist you to better manage your organisation's security and critical incident risks.

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Contact Us

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